Dispatch

Purchases will be dispatched within 1 working day.

Substitution

The images on the site attempt to accurately portray the goods dispatched. Should any photographed items in our 'Gift Boxes' become unavailable from our suppliers, we retain the right to substitute the item for an equivalent product type and brand. Items listed under 'Individual Gifts' are not substituted but are instead marked as 'Out of Stock' and are unavailable for purchase.

Shipping

Expected transit times UK: Royal mail first class: 1-2 working days. Royal mail second class: 2-3 working days.

Returns Policy

From the date of shipment, you have 28 days to evaluate your purchase. Provided it has not been damaged you may return it in its original, undamaged packaging for a full refund. This does not affect your statutory rights. We will refund shipping charges only if the goods are faulty.

Goods should be returned together with your order reference to:

Equinited Ltd • Parsonage Farm • Stanbridge Earls • Nr Romsey • Hampshire SO51 0HE